SHIPPING POLICY

We currently only deliver our products in the Netherlands, Belgium and Germany. If you want to place an order from another country within the EU please contact us.

Delivery and Execution Netherlands-Belgium

We do our utmost to deliver the order as quickly as possible or on your preferred day. After receiving your order you will receive a message within two working days to schedule a delivery date. Delivery will then take place within 8 working days after the Order. If that does not work, we will inform you and you can always cancel the order.

If we can no longer deliver the product you ordered, you can always choose from an alternative product or cancel the order immediately.

Did you already pay and canceled? Then we will refund the purchase amount as quickly as possible and at the latest within 14 days.

Delivery Options

We deliver the bike roadworthy to the specified delivery address.
It is also possible to pick up the bike at one of our dealer locations on the website.

Delivery and Implementation in Germany

We do our utmost to deliver the order as quickly as possible or on your preferred day. After receiving your order you will receive a message within three working days to schedule a delivery date. Delivery will then take place within 12 working days of ordering. If that does not work, we will inform you and you can always cancel the order.

If we can no longer deliver the product you ordered, you can always choose from an alternative product or cancel the order immediately.

Did you already pay and canceled? Then we will refund the purchase amount as quickly as possible and at the latest within 14 days.

When the bike is delivered roadworthy you agree that the product has been received in good order / condition. Therefore, carefully check your bicycle for any damage.

If the bike is delivered 96% roadworthy, you must install the pedals yourself and turn the handlebars. In this case the bike is packed in a sturdy box. Are you missing something, or is the product damaged? That falls under the responsibility of Darfon Europe BV Please let us know immediately after delivery, so that we can offer a solution immediately.

Shipping Fee

Shipping Bikes
For Netherlands we have a fix price €45. For clients with zip code 1790 - 1797, 8899, 8881 - 8897, 9161 - 9164 en 9166. The price are €55,-
For Belgium we have a fix price €50
for Germany we have a fix price €55

Shipping Parts
For Netherlands we have a fix price €7.95. For clients with zip code 1790 - 1797, 8899, 8881 - 8897, 9161 - 9164 en 9166. The price are €12.95,-
For Belgium we have a fix price €13.95
For Germany we have a fix price €15.95

Shipping parts with insurance
For Netherlands we have a fix price €11.95. For clients with zip code 1790 - 1797, 8899, 8881 - 8897, 9161 - 9164 en 9166. The price are €13.95,-
For Belgium we have a fix price €15.95
For Germany we have a fix price €17.95.